Disclaimers

This Agreement is effective 16 August, 2024

Douugh Australia Ltd ABN 76 617 000 138, Australian Financial Services Licence (AFSL) number 500063 (Douugh, us, our). You may contact us as help.au@douugh.com, or online at https://douugh.com/au. 

The Douugh credit product is provided by Stakk Lending Pty Ltd. The Douugh Spend Jar account is distributed by Stakk Lending Pty Ltd. The Douugh card product is issued and distributed by Stakk Lending Pty Ltd. 

We don’t take into account your personal objectives, circumstances or financial needs. Any advice is of a general nature only.

By creating an account with Douugh Pty Ltd, you not only agree to the Terms & Conditions laid out by us, but you also agree to the Terms & Conditions set out by our partners. See our Terms of Service for more details. 

Note that the financial services provided through this website are provided to you by Douugh (AFS Licence No. 50063). With the exception of the provision of the following financial services; ‘deal in a financial product on behalf of another in relation to a non-cash payment facility’ which is provided under  Corporate Authorized Representative Amplus Global (AFSL 505929).

Please be aware that when using the Spend Jar, or Spot Jar ™ you are subject to the requirements of our suppliers, including Mastercard and Stakk Lending. You can access the relevant terms and conditions here.

Please be aware that when investing, all your capital is at risk. As investments carry risk, before making any investment decision, please consider if it’s right for you and seek appropriate taxation and legal advice. Please view our Financial Services Guide before deciding to use or invest on Douugh.

When opening an account with Douugh you confirm that your details will be shared with Stakk. The Douugh credit product is provided by Stakk Lending Pty Ltd. The Douugh card product is distributed by Stakk Lending Pty Ltd. An application for a Stakk Lending and an account will be made. This account will give you access to a virtual credit card and account, plus a line of credit. Stakk Lending will provide the you with access to Credit via the Spot Jar in the Douugh App. The amount lent to you by Stakk Lending will be credited to the Spot Jar and can be spent by you in accordance with the Douugh Application terms. The Credit Limit provided to the Customer will be determined by Stakk Lending and may be amended by Stakk Lending in its sole discretion from time to time. You must repay the Credit to Stakk Lending according to the amounts and timetable agreed at the time of each Spot Application. If you fail to repay Credit provided to you by Stakk Lending in accordance with the Spot Application, Stakk Lending may cease to provide other services to you including ceasing any payments to be made on your behalf.  As part of our screening and verification process, you agree to being subject to our assessment criteria that is based on historic spending behaviour. This includes details like your income and expenses to determine your eligibility. Using Douugh Spot Jar. Stakk Lending services will not impact your credit. 

When opening an account with Douugh you confirm that your details will be shared with DriveWealth, LLC (DriveWealth). Please read the DriveWealth terms and conditions, disclosures, customer agreement and master securities lending agreement documents before applying for a Douugh account.

When you sign up with Douugh, we may also seek your consent to open in your name an OFX account. OFX services will be accessible through the Douugh platform, including, Top Up and Collection Services to top up funds and receive proceeds and payments from Douugh, and Payout Services to pay out funds from the Wallet to a linked bank account or Douugh. 

Douugh’s US broker-dealer, DriveWealth is a member of the Financial Industry Regulatory Authority (FINRA) and the Securities Investor Protection Corporation (SIPC), which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure is available upon request or at SIPC - Securities Investor Protection Corporation. Check the background of DriveWealth on FINRA’s BrokerCheck here.

Information on Douugh is not an offer, solicitation of an offer, or advice to buy or sell securities or any financial product, or to open a trading account in any jurisdiction where Douugh is not registered to do so. Upon opening an account with Douugh from a jurisdiction where Douugh is not registered or able to market its services, you confirm that Douugh did not make an offer, solicit an offer or provide any advice to buy or sell a financial product. If you are based in a jurisdiction where Douugh is not registered (or regulated) you are responsible for ensuring that you comply with all local laws and regulations that you are subject to and for obtaining your own financial advice and legal advice if you are unsure.

ETFs

Before investing in an Exchange Traded Fund (ETF), an investor should consider the investment objectives, risks, charges, and expenses of the investment company carefully. The prospectus contains this and other important information about the investment company. You should read the prospectus carefully before investing.

Inverse and leveraged ETFs are complicated instruments and are generally only suitable for experienced investors and traders who monitor their trading regularly and understand the nature of the product. On Douugh, before trading these types of instruments, we suggest that you make yourself aware of the risks involved with them. We’ll also seek your confirmation that you understand these risks before you place a trade in one.

As these products are designed to meet their stated objectives on a daily basis, they may not be suitable for long term investments. Please make sure you are aware of these risks before you trade these products.

System Availability, Execution, Data

System availability and response times, data, liquidity, execution speed and price are subject to market conditions, order size, order types, any connection limitations and various other factors.

All chart data is provided for informational purposes and should not be relied on for taxation or any other purposes. Further, represented investing approaches displayed across Douugh services including, but not limited to Dollar Cost Averaging and Compounding, are not guaranteed to be the best or most appropriate strategy.  

Please note that market data is provided courtesy of DriveWealth LLC, FinnHub and Financial Modeling Prep and FX data is provided by OFX. No representation or warranty is made as to the timeliness, reliability, accuracy or completeness of the material and Douugh does not accept any responsibility arising in any way for errors in, or omissions from, that data.

Market data will be 15 minutes delayed until a trading account is created. Trading accounts are created at first funding. Once a trading account has been established Real Time market data will be displayed.

Waitlist and Promotions

Getting “early access” to a promotion is defined as signing up with a valid email address on a waitlist for an upcoming feature or promotion. Early access to the promotion or feature with Douugh is not an offer or solicitation of any financial services or any confirmation that a trading account with Douugh or any account with any of its partners has or will be opened.

Priority on any waitlist or promotion may be given to existing customers of Douugh.

Douugh may from time to time run promotions or programs offering rewards or incentives. If you elect to enter such an offer, you agree to the terms and conditions that apply to such promotion or program.

Pricing

Relevant foreign exchange, account, alternative dispute resolution, securities and exchange commission & FINRA (regulatory sell side) fees may apply. Please see our pricing information for more detail on all fees. Pricing may be updated at any time and customers will ordinarily be provided with 20 days notice.

Links on the Douugh app or any Douugh related website may take you to a third party site. These sites are not affiliated with Douugh and may have a different privacy policy, level of security and terms & conditions.